Friday, 17 February 2012

MKT501 Final 2010 Paper Solved by Mehreen Humayun Spring 2010

Question No: 1    ( M a r k s: 1 )    http://vuzs.net 
Which of the following are the products bought by individuals and organizations for further processing or for use in conducting a business?
► Specialty 
► Industrial 
► Shopping 
► Consumer 
Industrial Products: used in the production of other goods.

Question No: 2    ( M a r k s: 1 )    http://vuzs.net 
Introducing a new product into the market is called: 

► Commercialization 
► Experimenting 
► Beta testing 
► Test marketing 
Commercialization: Introducing a new product into the market.
Question No: 3    ( M a r k s: 1 )    http://vuzs.net 
In which of the following, the marketer tries his best to include word of caution for using the product? 
► Labeling 
► Packaging 
► Bundling 
► Positioning 

Question No: 4    ( M a r k s: 1 )    http://vuzs.net 
Which of the following best describes 3/10 net 40 ROG? 

► The buyer must pay within 10 days of receipt of goods but will receive 3% discount if paid in 10 days 
► The buyer must pay within 3 days of receipt of goods but will receive 10% discount if paid in 40 days 
► The buyer must pay within 10 days of receipt of goods but will receive 3% discount if paid in 40 days 
► The buyer must pay within 40 days of receipt of goods but will receive 3% discount if paid in 10 days 
2/15 net 40 ROG - this means the buyer must pay within 40 days of receipt of goods, but will receive a 2% discount if paid in 15 days.
Question No: 5    ( M a r k s: 1 )    http://vuzs.net 
Of the following, what refers to raising awareness about specific issues and to modify public attitudes?

► Public service announcement 
► TV commercials 
► Enrichment and education 
Public relations
Ref: The main concept is to modify public attitudes by raising awareness about specific issues.

Question No: 6    ( M a r k s: 1 )    http://vuzs.net 
A company manufactures shoes. The company incurred costs i.e. Rs.500, 000 for rent of the factory, Rs.20000 for transportation cost, Rs. 100, 000 for electricity bill and Rs. 600, 000 for raw material consumed. The variable cost for the company is Rs:
720,000 
700,000
600,000
500,000
Variable costs change with the level of output, increasing as more product is generated.
• Materials consumed during production=600,000
• Power=100,000
• Transport=20,000
Question No: 7    ( M a r k s: 1 )    http://vuzs.net 
In analyzing and building up a product portfolio a company can use:
► Boston Consulting Group matrix 
► Contribution Margin analysis 
► General Electric model 
► All of the given options
In building up a product portfolio a company can use various analytical techniques including
•B.C.G. Boston Consulting Group-ANALYSIS
•Contribution Margin Analysis
•GE General Electric. Multi Factorol Analysis
Question No: 8    ( M a r k s: 1 )    http://vuzs.net 
Which of the following is the basic role of promotion?
► Interpretation 
► Communication 
► Manipulation 
► Information 
Promotion involves disseminating information about a product, product line, brand, or company.
Question No: 9    ( M a r k s: 1 )    http://vuzs.net 
Which of the following is NOT method of promotion?
► Direct mail 
► Public relations 
► Retailing 
► Advertising 

Question No: 10    ( M a r k s: 1 )    http://vuzs.net 
Which of the following offers a reason to buy the product?
► Coupons 
► Sales promotion 
► Price pack deal 
► Advertising 

Question No: 11    ( M a r k s: 1 )    http://vuzs.net 
How marketing manager can develop strategies for each product using information from sales force management system?
► Using communication mix variables 
► Using marketing mix variables 
► Using product mix variables 
► Using promotion mix variables
Developing marketing strategies for each of your products using the marketing mix variables of price, product, distribution, and promotion.

Question No: 12    ( M a r k s: 1 )    http://vuzs.net 
In which of the following the sales force management systems are used?
► Selling and management 
► Marketing and advertisement 
► Management and marketing 
► Management and advertisement 
Sales Force Management Systems are information systems used in marketing and management that automate some sales and sales force management functions.
Question No: 13    ( M a r k s: 1 )    http://vuzs.net 
Which of the following is a readymade business, transferred from one place to other? 

► Whole selling 
► Retailing 
► Franchising 
► Direct selling 
Question No: 14    ( M a r k s: 1 )    http://vuzs.net 
A vertical marketing system (VMS), in which independent firms at different levels of production and distribution, join together through contracts to obtain more economies or sales impact than they could achieve alone. What does this statement refers to?
► Corporate VMS 
► Conventional VMS 
► Administered VMS 
► Contractual VMS 
A contractual VMS is a vertical marketing system in which independent firms at different levels of production and distribution join together through contracts to obtain more economies or sales impact than they could achieve alone.

Question No: 15    ( M a r k s: 1 )    http://vuzs.net 
Which of the following is a type of vertical marketing system? 

► Franchise 
► Direct selling 
► Mail order 
► Retailing 
VERTICAL MARKETING: This relatively recent development integrates the channel with the original supplier - producer, wholesalers and retailers working in one unified system. 

Question No: 16    ( M a r k s: 1 )    http://vuzs.net 
Which of the following is NOT included in logistics? 

► Purchasing 
► Transporting 
► Storage 
► Financing 
Logistics is about the:
• Purchasing,
• Transport,
• Storage,
• Distribution,
• Warehousing of raw materials, semi-finished/work-in-process goods and finished goods.
Question No: 17    ( M a r k s: 1 )    http://vuzs.net 
In how many ways the consumer buying behavior can be analyzed?
► Five 
► Four 
► Three 
► Two 
In general there are three ways of analyzing consumer buying decisions.
They are:
• Economic models
• Psychological models
• Consumer behavior models

Question No: 18    ( M a r k s: 1 )    http://vuzs.net 
Which of the following is NOT a psychological need? 

► Need for affection 
► Need for food 
► Need for water 
► Need for sleep 
The physiological needs of the organism, those enabling homeostasis, take first precedence. These consist mainly of:
• The need to breathe
• The need to eat
• The need to dispose of bodily wastes
• The need for sleep
• The need to regulate body temperature

Question No: 19    ( M a r k s: 1 )    http://vuzs.net 
Which of the following is an opportunity in an organization? 

► Competitors developing new products 
► The relaxation or abolition of international tariffs 
► New machinery or equipment 
►  Lack of computing expertise 

Question No: 20    ( M a r k s: 1 )    http://vuzs.net 
In which of the following research technique data is not analyzed statistically? 

► Qualitative 
► Quantitative 
► Operational 
► Functional 
Qualitative research is a set of research techniques, used in marketing and the social sciences, in which data are obtained from a relatively small group of respondents and not analyzed with statistical techniques.
Question No: 21    ( M a r k s: 1 )    http://vuzs.net 
What does RFP stand for? 

► Request for proposal 
► Response for price 
► Response for product 
► Request for promotion
Request for Proposal (RFP).

Question No: 22    ( M a r k s: 1 )    http://vuzs.net 
The Cargo business covers which of the following decisions under the marketing mix strategy? 

► Product 
► Price 
► Placement 
► Promotional 

Question No: 23    ( M a r k s: 1 )    http://vuzs.net 
In which section of the marketing plan you would find the detailed information about the marketing environment, market trends, customers and competitors?
► Situation analysis 
► Product/market background 
► Marketing strategies 
► Market analysis 
Market Analysis: Indeed, market situation must be taken into account in all details and carefully studied. Market definition, Market size, Market Segmentation, Industry Structure and strategic groupings, Competition and market share, Competitors' Strengths and Weaknesses and Market Trends must be carefully studied and analyzed.
Question No: 24    ( M a r k s: 1 )    http://vuzs.net 
Which of the following strategies requires premium pricing?
► Target market strategy 
► Market segmentation strategy 
► Differentiation strategy 
► Cost leadership strategy 
Differentiation involves creating a product that is perceived as unique.  However there are usually additional costs associated with the differentiating product features and this could require a premium pricing strategy.
Question No: 25    ( M a r k s: 1 )    http://vuzs.net 
Which of the following is the total process of moving goods from a manufacturer to a customer in the most timely and cost-efficient manner possible?
► Financing 
► Logistics 
► Warehousing 
► Storing 
Ref: Logistics is the process of moving goods from a manufacturer to a customer in the most timely and cost-efficient manner possible.
Question No: 26    ( M a r k s: 1 )    http://vuzs.net 
Which of the following is NOT included in the financial summary of a marketing plan?
► Pro-forma income statement 
► Month-by-month agenda 
► Breakeven analysis 
► Assumptions 
Financial Summary: Assumptions, pro-forma monthly income statement, contribution margin analysis, breakeven analysis. This information must be very formally done at this stage.
Question No: 27    ( M a r k s: 1 )    http://vuzs.net 
Various studies have indicated that good sales people have various traits including which of the following?
► Soft-spoken 
► Honest 
► Persistency 
► All of the above 

Question No: 28    ( M a r k s: 1 )    http://vuzs.net 
Which one of the following functions is being performed by wholesaler when they provide a sales force that helps manufacturers reach many small business customers at a relatively low cost.
► Selling and promoting 
► Bulk breaking 
► Financing 
► Market information 
Question No: 29    ( M a r k s: 1 )    http://vuzs.net 
Which of the following options reflects the advantage of window shopping? 

► We get a familiarity of the new items 
► We can compare the brand, price and color of the items 
► We spend time in an enjoyable way 
► All of the given options 

Question No: 30    ( M a r k s: 1 )    http://vuzs.net 
In recent years, _____ has been growing fast. This includes selling to final consumers through direct mail, catalogs, telephone and the Internet. 

► Specialty store 
► Shopping center 
► Superstore 
► Nonstore retailing 
Non store retailing: The selling of goods and services electronically without setting up a physical shop.

Question No: 31    ( M a r k s: 1 )    http://vuzs.net 
“The ideas or images attached by the supplier (for example by advertising)” reflect which of the following stimuli received by consumer from his or her environment?
► Social 
► Significative 
► Symbolic 
► Public 
Symbolic - the ideas or images attached by the supplier (for example by advertising).
Question No: 32    ( M a r k s: 1 )    http://vuzs.net 
In which of the following researches, researcher creates a quasi-artificial environment to control spurious factors and then manipulates at least one of the variables?
► Qualitative marketing research 
► Quantitative marketing research 
► Experimental techniques 
► Observational techniques 
Experimental Techniques: - the researcher creates a quasi-artificial environment to try to control spurious factors, and then manipulates at least one of the variables.

Question No: 33    ( M a r k s: 1 )    http://vuzs.net 
The focus of marketing management is: 

► Analysis of market 
► Coordination among market players 
► Distribution of products 
► beneficial exchange between customers and producers 

Question No: 34    ( M a r k s: 1 )    http://vuzs.net 
The classification of consumer goods into the categories of convenience, shopping, and specialty goods are based upon:
► The marketing manager’s decision 
► The consumer’s input 
► The industry’s perception 
► Consumer buying habits 

Question No: 35    ( M a r k s: 1 )    http://vuzs.net 
Among the following, the items that would seldom be test marketed are:
► Instant coffees 
► Microwave ovens 
► Breakfast cereals 
► Cosmetics 
Question No: 36    ( M a r k s: 1 )    http://vuzs.net 
Creating a package design that features a gold crest with a heavy maroon accent is a way of assisting in marketing the product by which of the following? 
► Making the product more convenient to use 
► Producing a package that can be easily used 
► Evoking the product image through package design 
► Producing package that is cost effective 

Question No: 37    ( M a r k s: 1 )    http://vuzs.net 
Which of the following is quick in innovation?
► Capital goods 
► Food items 
► Industrial goods 
► IT products 

Question No: 38    ( M a r k s: 1 )    http://vuzs.net 
In an industry with many competing brands, which of the following would be used for new products? 

► Competitive pricing 
► Penetration pricing 
► Skimming pricing 
► Cost plus pricing 

Question No: 39    ( M a r k s: 1 )    http://vuzs.net 
Costs that do not vary with production or sales level are referred as ________.
► Fixed costs 
► Variable costs 
► Total costs 
► Unit costs 

Question No: 40    ( M a r k s: 1 )    http://vuzs.net 
Which is the most common method used to set the pricing structure?
► Having the sales representative set the prices 
► Having the industry set the prices of firm 
► Having the government set the prices for the firm 
► Having a pricing committee to set the prices 
Question No: 41    ( M a r k s: 1 )    http://vuzs.net
Manufacturers of shampoos often send out free samples of their products with the magazines. This illustrates the use of which of the following element of promotional mix?
Personal selling
Sales promotion
Direct mail
Advertising
Question No: 42    ( M a r k s: 1 )    http://vuzs.net
Which of the following offers cash to customers who purchases a specific product within a specified time period?
► Rebates
► Coupons
► Contests
► Free travel
Question No: 43    ( M a r k s: 1 )    http://vuzs.net
According to many sales management experts, the very essence of sales process is:
► Prospecting
► Presentation
► Approach
► Close of sale
Question No: 44    ( M a r k s: 1 )    http://vuzs.net
Negotiation is also called as:
► Dispute formation
► Dispute resolution
► Dispute communication
► Dispute propagation
Negotiation: It is usually regarded as a form of alternative dispute resolution.
Question No: 45    ( M a r k s: 1 )    http://vuzs.net
Business firms that operate between producers and consumers are called:
► Intermediaries
► Retailers
► Wholesalers
► All of the given options
Question No: 46    ( M a r k s: 1 )    http://vuzs.net
When individuals open saving account, buy life insurance, or join health clubs to improve their physical conditions, they are probably seeking to satisfy their:
► Esteem needs
► Safety needs
► Social needs
► Physiological needs
Safety and Security needs include:
  • § Personal security
  • § Financial security
  • § Health and well-being
  • § Safety net against accidents/illness and their adverse impacts
Question No: 47    ( M a r k s: 1 )    http://vuzs.net
Marketing research consists of generating information to:
► Identify and define marketing opportunities
► Evaluate marketing actions
► Monitor marketing performances
► All of the given options
Question No: 48    ( M a r k s: 1 )    http://vuzs.net
During an exploratory research, a researcher may:
► Conduct a sales analysis
► Discuss the problem with the sales personnel
► Conduct marketing cost analysis
► All of the given options
Question No: 49    ( M a r k s: 3 )
Can a person reach self-actualization without meeting the lower level of needs? Briefly explain it.
Question No: 50    ( M a r k s: 3 )
What are the different functions performed by the wholesalers?
Question No: 51    ( M a r k s: 5 )
The main focus of small businesses lies in publicity than public relations, why so?
Question No: 52    ( M a r k s: 5 )
Why studying consumer behavior is important for marketers?
Question No: 53    ( M a r k s: 5 )
While starting the process of negotiation what points will you keep in mind during the process of negotiation?

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